Quality Statement

Quality Statement

Industrial Scales & Systems
(423) 499-2210

Quality Statement

Industrial Scales & Systems is committed to ensuring accurate and timely supply of calibrations and technical services to our customers, meeting or exceeding their stated or implied expectations, through our unwavering dedication and adherence to our Quality System Policies and Procedures. 

The management and employees of Industrial Scales & Systems are committed to the following Quality System Objectives:

  • Continually improving our processes and the effectiveness of our Quality Management System.
  • Ensuring compliance with ISO/IEC 17025:2005, ANSI/NCSL Z540.1-1994(R2002), in our policies and procedures, while operating within the bylaws of all applicable Regulatory Agencies’ Standards.
  • Meeting our customers’ needs and requirements through superior customer service.
  • Consistently providing the highest quality products and services in all facets of our supply.
  • Ensuring that our personnel are trained, competent, qualified and fully engaged with our Quality System, its policies and procedures, and reliant upon it, in the fulfillment of their work.

What Our Customers Say:

Every time I have a problem with any equipment, I am greeted with a quick solution

Trent Davis
Stone Peak

The ISSI Difference

  • Family Owned & Operated
  • Problem Solving Experts
  • Fully Licensed & Insured
  • 24/7 Service
  • Service Agreements
  • Onsite Service
  • ISSI Guarantees All It's Products & Services